👉 HWS Connect → Com Center (NA players: /rn/com-center)

💬 How it Works

1. Sign in to HWS Connect and select the server you play on
2. Open Com Center in the menu
3. Your faction's chat of the last 7 days appears and updates itself every few seconds
4. Type into Message your faction… and press Send (or Enter)

• Your own messages are on the right (You), your faction mates' on the left with their name and time. Lines you typed in game show up here too
• In game, a message from the website arrives in the Faction channel as a SERVER message with your name in front, e.g. PlayerName: hello everyone
• Max. 500 characters per message. Free for everyone

ℹ️ Only your faction channel is shown: no global chat, alliance chat or private messages. Other factions can never read your faction chat here.

📬 Inbox

• Messages from the HWS team about your purchases land here, e.g. where your new HWS Residence is. The Inbox shows only when you have messages
• The envelope right of your Steam picture at the top of the site shows a red dot while a message is unread. Click it to jump to the oldest unread one
• Click a message to open it (that marks it read), or use Mark all read. With browser notifications on, you also get a push
• Messages come in your site language. You don't need to open a ticket for what they tell you

✅ Requirements

• You must be signed in (the faction chat also needs a player faction on that server). Just joined a faction? It can take about a minute to show up
• You don't need to be online in game
• Each server has its own faction chat

❓ Common Messages

• "Faction chat is only for faction members…": you are not in a faction on this server (or just joined one). Wait a minute and reload, and check the server selector.
• "No faction messages in the last 7 days.": nobody in your faction wrote in faction chat this week.
• "Lost the connection to the chat. Retrying…": the page retries by itself.
• "The game service did not confirm the command. Check in game before sending it again.": your message may already have arrived. Check the in-game chat first, to avoid a duplicate.

👉 HWS Connect → Com Center (NA players: /rn/com-center)

💬 How it Works

1. Sign in to HWS Connect and select the server you play on
2. Open Com Center in the menu
3. Your faction's chat of the last 7 days appears and updates itself every few seconds
4. Type into Message your faction… and press Send (or Enter)

• Your own messages are on the right (You), your faction mates' on the left with their name and time. Lines you typed in game show up here too
• In game, a message from the website arrives in the Faction channel as a SERVER message with your name in front, e.g. PlayerName: hello everyone
• Max. 500 characters per message. Free for everyone

ℹ️ Only your faction channel is shown: no global chat, alliance chat or private messages. Other factions can never read your faction chat here.

📬 Inbox

• Messages from the HWS team about your purchases land here, e.g. where your new HWS Residence is. The Inbox shows only when you have messages
• The envelope right of your Steam picture at the top of the site shows a red dot while a message is unread. Click it to jump to the oldest unread one
• Click a message to open it (that marks it read), or use Mark all read. With browser notifications on, you also get a push
• Messages come in your site language. You don't need to open a ticket for what they tell you

✅ Requirements

• You must be signed in (the faction chat also needs a player faction on that server). Just joined a faction? It can take about a minute to show up
• You don't need to be online in game
• Each server has its own faction chat

❓ Common Messages

• "Faction chat is only for faction members…": you are not in a faction on this server (or just joined one). Wait a minute and reload, and check the server selector.
• "No faction messages in the last 7 days.": nobody in your faction wrote in faction chat this week.
• "Lost the connection to the chat. Retrying…": the page retries by itself.
• "The game service did not confirm the command. Check in game before sending it again.": your message may already have arrived. Check the in-game chat first, to avoid a duplicate.